How do I place an order?

To place an order, click “Add to Cart” on the items you wish to purchase. Once you’ve added all desired items, click the shopping bag icon at the top right and select “Proceed to Checkout.” Enter your shipping and billing details, then submit your order.

What should I do if I cannot complete the payment?

If you encounter issues processing your payment, please contact us with your order details at support@circuitwolf.com. We will investigate the issue and respond as soon as possible.

When will my order be processed?

We operate multiple warehouses across the United States to ensure efficient delivery. While we aim to process orders within 2 business days, some products may require 3-5 business days for processing.

When can I expect to receive my package?

Typically, customers receive their packages within 4-6 business days after placing their order. However, depending on holidays and local logistics, it may take up to 12 business days.

How can I track my order?

After your package is shipped, you will receive an email with shipping information and a tracking number. Use this tracking number to check the status of your package.

Why do some items have shipping restrictions?

Certain locations may have restrictions on shipping specific items. If an item in your order cannot be shipped due to these restrictions, we will remove it from your order without charging you for it.

What happens if there’s a pricing or listing error?

If we identify a listing error during order processing, we may need to cancel your order. While we strive to avoid this, it may be necessary for inaccuracies. You will receive an email explaining the reason for the cancellation.

How can I contact customer support?

For any inquiries or assistance, please reach out to our customer support team at support@circuitwolf.com. We’re here to help!