Return Policy
We accept returns of electronic products within 30 days of the receipt of your order. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
Exchanges
If you wish to exchange an item, please return the original item using the process outlined above, and place a new order for the desired item. Return address: 44016 FENNER AVE, LANCASTER, CA 93536
Damaged or Defective Items
If you receive a damaged or defective electronic item, please contact us immediately at support@circuitwolf.com. Provide details of the issue along with your order number. We will work to resolve the issue as quickly as possible.
Return
We want you to be completely satisfied with your purchase from CircuitWolf. Therefore, we gladly accept returns for both opened and unopened products, including our Mystery Boxes. If for any reason you decide that a product is not right for you, please return it for a full refund. For more details on how to initiate a return, please contact our customer service team.
Return Period:
- Returns must be initiated within 30 days of purchase.
- Product Condition: Products must include all accessories, manuals, and parts. Items should be free from damage, wear and tear, and signs of misuse.
For more details on how to initiate a return, or if you have any questions about our return policy, please contact our customer service team. We’re here to ensure a smooth and hassle-free return process for you.
Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 1-2 business days for your refund to be available, if you have not received your refund within this time, please contact Customer Service at support@circuitwolf.com.
Updates to this Return Policy
We reserve the right to update this Return Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For any questions, concerns, or clarifications about this Return Policy, or if you have issues with a return, please do not hesitate to contact us at support@circuitwolf.com.